PrivacyPolicy

Last updated: July 2026

1. Introduction

Quacha Advisors respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and disclose information when you visit our website, use our services, purchase products from our shop or book a consultation.

2. Information We Collect

We may collect the following types of information:

• Contact details: name, email address, phone number and organisation name provided via contact forms, bookings or checkout.
• Account information: login credentials and profile details for registered client portal users.
• Transaction data: purchase history, billing address and payment confirmation details (we do not store full card numbers).
• Technical data: IP address, browser type, device information and pages visited through cookies and analytics.
• Consultation notes: project briefs, risk assessments and related materials shared during advisory engagements.

3. How We Use Your Information

We use your information to:

• Deliver consulting, training and advisory services.
• Process shop orders and grant access to digital downloads.
• Manage bookings, appointments and client communications.
• Maintain your client portal account and service history.
• Send service updates, newsletters and marketing communications (with your consent).
• Improve our website, services and user experience through analytics.
• Comply with legal obligations and protect our rights.

4. Sharing and Disclosure

We do not sell your personal data. We may share information with trusted third-party service providers who assist with payment processing, email delivery, cloud hosting and analytics — solely for the purpose of delivering our services. All providers are bound by confidentiality and data protection obligations.

We may also disclose information if required by law, to enforce our terms, or to protect the rights, property or safety of Quacha Advisors, our clients or others.

5. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure or destruction. This includes encryption in transit, access controls and regular security reviews.

6. Cookies and Tracking

Our website uses cookies and similar technologies to enhance browsing, analyse traffic and personalise content. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct or delete your personal data.
• Withdraw consent for marketing communications.
• Object to or restrict certain processing activities.
• Request a copy of your data in a portable format.
• Lodge a complaint with a data protection authority.

To exercise these rights, contact us using the details below.

8. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes and enforce our agreements. Digital product access records are retained for the duration of your licence or subscription.

9. International Transfers

Quacha Advisors operates across Africa and Australia. Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for any international transfers in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date. Continued use of our services after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@quachaadvisors.com

Phone: +61 455 558 544